Privacy Policy

Last updated · July 6, 2026

1. Information We Collect

1.1 Information you provide

• Account details — name, username, email address, password, profile photo, favorite club, player positions, nationality, age, and any other details you add to your profile.
• Group & activity data — group descriptions, activity preferences, availability, RSVP status, attendance history, and chat or match notes you submit.
• Photos and media — profile photos, group logos and covers, and other images you choose to upload.
• Support requests — questions or feedback submitted to support channels.

1.2 Information we collect automatically

• Usage data — app interactions, feature engagement, referring screens, crash/error diagnostics, and performance metrics.
• Device data — device type, operating system, language, time zone, mobile network, and device identifiers.
• Location data — the approximate area you choose for discovering games, and your precise location only if you grant location permission (used to suggest nearby groups, pitches, and games while you use the app — we never access your location in the background).

1.3 Information from third parties

• Authentication providers — tokens or profile basics when you sign in with Google or Apple.
• Group admins / teammates — if someone invites you or records your participation, they may provide your email or display name.

2. How We Use Information

We use your information to: provide the Services (create and manage accounts, authenticate users, match players to groups); improve & personalize (analyze usage, develop new features); communicate (send transactional notices, RSVP updates, match reminders); ensure safety (detect fraud/spam, moderate content, enforce our Community Standards); and marketing only if you opt in.

3. Sharing & Service Providers

We do not sell your personal data. We share data only when necessary to operate the Services:

• Google Firebase (Google LLC) — authentication, database (Cloud Firestore), file storage, cloud functions, hosting, and push notification delivery. This is where your account and content live.
• Google Maps — map display and place lookup for pitches and venues.
• Sentry (Functional Software, Inc.) — crash and performance reporting. We strip email addresses, usernames, and IP addresses from crash reports before they are stored; crashes are associated only with a pseudonymous ID.
• Expo (650 Industries, Inc.) — push notification delivery infrastructure.
• Group members — your profile, stats, and activity are visible to the groups and games you join. That's the point of the app.
• Legal & safety — when required by law or to protect users (for example, responding to valid legal requests or reporting child safety violations to authorities).
• Business transfers — in the event of a merger, acquisition, or asset sale, with notice to you.

4. Data Retention & Deletion

We retain account data while you actively use the Services. You can delete your account at any time:

• In the app — Profile > Settings > Delete Account. This immediately and permanently deletes your profile, group memberships, stats, saved activities, notifications, uploaded photos, and authentication record.
• On the web — via our account deletion page, processed within 30 days.

We may keep minimal records where required for legal or fraud-prevention purposes (for example, anonymized moderation reports).

5. Your Rights & Choices

Access & update — edit profile and group information directly within the app. Delete — use the in-app controls, the web deletion page, or email support@futtos.app. Marketing preferences — opt out at any time. Permissions — revoke location, notifications, or camera/photo permissions in your device settings; the app keeps working without them. Depending on your jurisdiction, you may have additional rights (such as under GDPR or CCPA) — contact us to exercise them.

6. Security

We use industry-standard safeguards such as encryption in transit, access controls, device integrity checks, and monitoring. No system is 100% secure — use a strong password and keep your device updated.

7. Children's Privacy

Futtos is not directed to children under 13 (or the higher minimum age in your region), and account creation requires confirming you meet the minimum age. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact support@futtos.app and we will delete it promptly. See also the child-safety section of our Community Standards.

8. Where Your Data Is Stored

Your data is stored on Google Firebase infrastructure (primary region: Jakarta, Indonesia) and may be processed in other countries where our service providers operate. Where cross-border transfer mechanisms are required, we rely on our providers' safeguards such as Standard Contractual Clauses.

9. Changes to This Policy

We may update this policy to reflect new features, legal requirements, or business practices. We notify users through the app or email when material changes occur.

10. Contact Us

Questions or privacy requests: support@futtos.app